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Dingsheng technology helped Heavy Truck Group Jinan truck stock construction call center

China Heavy Truck Group Co., Ltd. (hereinafter referred to as China heavy truck) formerly known as Jinan automobile manufacturing plant, was founded in 1956, is the cradle of China's heavy truck industry, and is now one of the provincial key enterprises directly supervised by the state owned assets supervision and Administration Commission of the people's Government of Shandong Province. Vehicle manufacturers mainly include Jinan truck Co., Ltd., Jinan commercial vehicle company, special vehicle company and Jining commercial vehicle company. At present, sinotruk has become the largest heavy-duty vehicle production base in China, and has made outstanding contributions to the development of China's heavy-duty vehicle industry and national economic construction

at present, automobile consumption is becoming more and more mature. The competition of heavy truck products is not only in the aspects of product quality, price, network and promotion means. After sales service has begun to become an important indicator to assess the comprehensive competitive strength of an automobile enterprise. In order to further improve the service level of the company's services, unify the overall image, improve service efficiency, and more effectively participate in the fierce market competition. Sinotruk Jinan truck Co., Ltd. plans to establish a system that can reduce service costs, effectively manage resources, improve the efficiency of service personnel, and improve service quality and service ability; Maintain and strengthen the existing market channels for output results, and tap new market resources; At the same time, it can also provide professional call centers with targeted market analysis data

the system is built on a world-famous voice platform, which fully ensures the stability of the voice platform, with flexible configuration and good scalability. At the same time, the efficient and flexible call center business system developed according to the characteristics of the automotive industry allows customers to configure the application software of the call center according to their own business needs

Zhengzhou Dingsheng Technology Co., Ltd., founded in 200 years, is a high-tech enterprise specializing in providing contact center system solutions and services. Enwan technology has developed a mass-produced carbon computer screen display experimental torque T nanotube fiber material, which is committed to providing customers with customized and competitive solutions to help customers improve their competitiveness in the information age

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